At the very beginning, Cmiel raised the
question about library’s roles in the information age. He contended that the
answer did not lie in the debates between “books and bytes”, but rather, we had
to first understand how we read, learn and live together, and then we can
examine library’s roles. For the rest of this chapter, Cmiel described the evolution
process of library’s role as an information-center from 1940s to 1990s.
In the 1940s, a new model was introduced
into libraries: libraries not only provided books, but also played a role as
information-center for public and research community. For public libraries, as
the emergence of the word “communication”, some reformers advocated that libraries
should provide information the public needed, which required libraries to
extend their collections in terms of subject and format. However, due to the
inertia inside library field and the outside pressure from censorship battles, the
reform only changed the libraries to a very small extent, and most of the library
collections were still books. On the other hand, research libraries began to realize
that books were not the only thing researchers needed, and therefore, how to
provide information for researchers’ better understanding of their fields became
a challenge for libraries to think about. Moreover, the space issue urged libraries
to use microfilm as a new medium of knowledge.
In the late 1950s and 1960s, the
relationship between books and libraries was discussed again largely due to the
development of computers. Since the computer technologies were improving rapidly
during this period, some projects started to study the automation of libraries,
and the discussions about bookless libraries appeared. In the first phrase of
discussion, debates about book or computers exited between computer scientists
and librarians. Later, a solution of “cross-fertilization” (p. 333) seemed to
be accepted by the majority: computers and books can coexist in libraries.
However, in the 1970s, libraries shifted their
focus from the optimistic visions in 1960s to provide services to the underprivileged
groups, such as the poor or women, and then to the general public. Libraries
redefined their missions as the information center for the community, which was
similar to the ideas of reforms in 1940s. The differences between the reformers
in 1940s and 1970s included: 1) the latter deemphasized the importance of books
in library functions while the former still put books as the foundation of libraries;
and 2) the latter treated their users as individuals, while the former treated
them as members of communities.
Meanwhile, research libraries’ functions
also had been changed due to the financial crisis and the emergence of online
database. Libraries had to reduce their book acquisitions, and add more subscriptions
of databases, which leads to an urgent discussion on paperless libraries. Many
librarians tried to find a balance between books and bytes, and problem solving
became libraries’ major role.
In
the 1980s and 1990s, more research libraries and public libraries became
computerized, while they received different feedbacks toward their changes. Many
research libraries set higher priority for online databases over printed
materials, which was criticized as an attack on the humanities; while public libraries
were welcome to the computer-generated innovations, since they can attract more
patrons into libraries and provide better services to meet their needs with the
computer technologies.
At the end of this chapter, Cmiel pointed
out two sources for the information-based library evolution: technophiles and
political liberalism, and he argued that the former was the major reasons for research
libraries’ changes, while the latter for the public libraries.
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